Starbucks App Traps Users in ‘Vicious Cycle’ of Shaken Espresso, Says Consumer Advocate

1 year ago 95

A consumer protection group alleged Starbucks’ mobile app traps users in a vicious cycle of beverage buying in a December complaint to Washington’s Attorney General. The coffee chain’s mobile app allegedly uses “dark patterns” to make low funds on a Starbucks Card unusable, forcing you to add $10 or lose that money…

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